Privacy Policy

Effective Date: July 23, 2026

RITA VÕ Wood Sales ("the Application", "we", "our", or "us") is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you use the Application.

1. Information We Collect

Depending on how you use the Application, we may collect the following types of information:

Account Information

  • Full name
  • Email address
  • Phone number
  • Company or organization information (where applicable)

Business Information

The Application may collect and process business-related information, including:

  • Customer information
  • Product information
  • Quotations
  • Sales orders
  • Inventory information
  • Sales activity records

Device & Diagnostic Information

To improve the performance, stability, and security of the Application, we may collect limited technical information, including:

  • Device model
  • Operating system version
  • Application version
  • Technical device identifiers required for application functionality
  • Crash logs and diagnostic information

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Application.
  • Authenticate users and manage access permissions.
  • Support sales operations and business workflows.
  • Improve the performance, reliability, and user experience of the Application.
  • Monitor and protect the security of our systems.
  • Comply with applicable laws, regulations, and legal obligations.

3. Location Access

With your permission, the Application may access your device's location to support features such as sales activity tracking, customer check-ins, and other location-based services.

Location information is used solely to provide the functionality of the Application and is never sold, shared, or used for advertising or marketing purposes.

You may grant, modify, or revoke location permissions at any time through your device's settings.

4. Camera & Photo Library Access

The Application may request access to your device's camera and photo library to support features such as capturing or uploading photos for sales activities, product inspections, or other business processes.

These permissions are requested only when necessary for a specific feature and are used only after you have granted permission through your device's operating system.

5. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only in the following circumstances:

  • With systems and services operated by RITA VÕ for the purpose of providing and maintaining the Application.
  • With trusted service providers that assist us in operating, maintaining, or securing the Application, and that are contractually obligated to protect your information.
  • When disclosure is required by applicable laws, regulations, legal processes, or requests from competent government authorities.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, use, disclosure, alteration, or destruction.

While we strive to safeguard your information using commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention & Your Rights

We retain your personal information only for as long as necessary to:

  • Provide the features and services of the Application.
  • Support legitimate business operations.
  • Comply with applicable legal and regulatory requirements.
  • Resolve disputes and enforce our legal rights and obligations.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.
  • Update or correct your personal information.
  • Delete your account and associated personal information directly within the Application.
  • Contact us with any questions or requests regarding the processing of your personal information.

When you delete your account through the Application, your account will be deactivated, and your associated personal information will be deleted or anonymized within a reasonable period, except where retention is required by law or necessary to satisfy legitimate business recordkeeping obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

Any updates will become effective once the revised Privacy Policy is published on our official website or made available through the Application. The Effective Date at the top of this Privacy Policy indicates the date of the most recent revision.

9. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of your personal information, please contact us:

RITA VÕ

Email: cskh.hcm@ritavo.com

Hotline: 1800 1246